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How to Help Online Buyers Get the Most Out of Their Search (Without Sabotaging Your Business)

October 22 2014

onlinebuyer truliaReal estate agents by nature don't deal well with change. When it comes to teaching our clients about how to do an online search for real estate, we feel like crawling under a rock and getting in the fetal position because it's scary to think they could look up a house on their own.

You mean they don't need us to see what's on the market any more? It's 2014, folks. Let's teach our clients the right way to search for homes online and it might actually make our job easier. Don't worry; they'll still need you for many other things like, oh, I don't know, unlocking the front door so they can actually see it.

The Challenge of Selling to Millennials

One of the biggest hurdles companies are trying to figure out, no matter what they sell, is how to appeal to Gen Y.

Gen Y, also referred to as the "Millennials," is defined as anyone born between 1982 and 1993 and is typically (and falsely) categorized as a generation that prefers renting over owning. According to a recent article on Inc.com, "Gen Y's annual spending will amount to approximately $2.45 trillion, escalating to $3.39 trillion by 2018—significantly eclipsing Baby Boomers in spending power."

Now do you understand why companies are competing for their attention? Millennials understand the power of computers and they don't want/need to rely on a business or, in this case, a real estate agent, for everything. This is why they often look on their own at first, and when it's convenient for them, we step in. Should we cater to this as agents? Hint: The answer is YES.

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